Privacy Policy

How we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us:

• Name, email address, and shipping/billing address
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communications you send to us (reviews, feedback, support requests)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order updates and shipping notifications
• Improve our products and services
• Send marketing communications (with your consent)
• Respond to your questions and provide customer support
• Detect and prevent fraud

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe, PayPal) for transaction processing
• Shipping carriers (USPS, FedEx, DHL) for order delivery
• Analytics providers to improve our website experience

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@avenora.com.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.